Contract award · 10 Sep 2026

HR Helpdesk Implementation Partner

National Highways Limited awarded “HR Helpdesk Implementation Partner” to Oracle for £350k on 10 Sep 2026.

IT servicesWest Midlands

Value £350k
WinnerOracle

Competition with a shortlist

Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.

Key facts

Supplier
Oracle
Value
£349,500
Procedure
Call-off from a framework agreement
Sector
IT services · Information technology services (CPV 72222300)
Timeline
  1. Contract date10 Sep 2026
  2. Published15 Sep 2026Published 5 days after the contract date

Description

The implementation partner will work closely with NH internal teams to lead a project for delivering the enhanced HR experience platform and employee relations case management system as part of the PFP platform. This will replace the current ticketing set up for HR Services and Casework in Service Cloud with the same functionality within HR Helpdesk.

About the supplier

  • Oracle: every public contract they have won.

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