Awarded without open competition
Awarded without open competition. The buyer went directly to one or a few suppliers instead of advertising the contract. Procurement rules allow this only in specific cases, such as extreme urgency, when only one supplier can do the work, or for call-offs from an existing framework.
Key facts
- Buyer
- Sheffield City Council · Regional or local authority
- Supplier
- Content Guru SME
- Value
- £3,087,966
- Procedure
- Direct award
- Sector
- Software & information systems · Software package and information systems (CPV 48000000)
- Region
- Yorkshire and the Humber
- Official notice
- View on Contracts Finder
- Timeline
-
- Contract date4 Aug 2026
- Published4 Aug 2026Published the same day
Description
Provision of a Cloud based 2 way Omni-Channel Contact Centre solution, Artificial Intelligence and capability to integrate with third party systems via Rest APIs.
About the supplier
Content Guru: every public contract they have won, plus their Companies House record (company 05653869).