Contract award · 25 Sep 2025

Telephony service for Customer Service inbound and outbound calls - Rushcliffe Borough Council

Nottinghamshire County Council awarded “Telephony service for Customer Service inbound…” to Netcall for £28,800. Awarded without open competition.

No competitionTelecoms equipmentEast Midlands

Value £28,800
WinnerNetcall SME

Awarded without open competition

Awarded without open competition. The buyer went directly to one or a few suppliers instead of advertising the contract. Procurement rules allow this only in specific cases, such as extreme urgency, when only one supplier can do the work, or for call-offs from an existing framework.

What “without competition” means

Key facts

Buyer
Nottinghamshire County Council · Regional or local authority
Supplier
Netcall SME
Value
£28,800
Procedure
Direct award
Sector
Telecoms equipment · Radio, television, communication, telecommunication and related equipment (CPV 32000000)
Timeline
  1. Contract date25 Sep 2025
  2. Published2 Apr 2026Published 189 days after the contract date

Description

Telephony service for Customer Service inbound and outbound calls - Rushcliffe Borough Council

About the supplier

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