Contract award · 8 Feb 2026

Enterprise Service Management Software

University of East Anglia awarded “Enterprise Service Management Software” to Halo for £750k on 8 Feb 2026.

Software & information systemsEast of England

Value £750k
WinnerHalo

Competition with a shortlist

Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.

Key facts

Buyer
University of East Anglia · University
Supplier
Halo
Value
£750,000
Procedure
Call-off from a framework agreement
Sector
Software & information systems · IT software package (CPV 48517000)
Timeline
  1. Contract date8 Feb 2026
  2. Published18 Mar 2026Published 38 days after the contract date

Description

This contract covers the provision of service desk management software licences alongside professional services to support implementation and training. The supplier will be responsible for supplying the required software licences, configuring and deploying the solution in line with organisational needs, and delivering comprehensive training to ensure effective adoption by end users and support teams.

About the supplier

  • Halo: every public contract they have won.

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