Contract award · 20 Jan 2023

RM6208 Debt Management Services

Home Office awarded “Debt Management Services” to Qualco UK Limited for £1.58m on 20 Jan 2023.

Public administration & defence servicesLondon

BuyerHome Office
Value £1.58m

Competition with a shortlist

Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.

Key facts

Buyer
Home Office · Ministry or any other national or federal authority, including their regional or local subdivisions
Value
£1,576,050
Procedure
Call-off from a framework agreement
Sector
Public administration & defence services · Administration, defence and social security services (CPV 75000000)
Region
London
Timeline
  1. Contract date20 Jan 2023
  2. Published1 Sep 2025Published 955 days after the contract date

Description

THIS IS NOT A NEW AWARD The Home Office awarded and signed a contract in January 2023 via the CCS Framework RM6208 (Debt Management Services). The procurement established a contract with a supplier for the provision of a comprehensive debt management and collection service. The scope of the contract included analytics, debt collection, enforcement and litigation, fraud and error, and consultancy services. The contract was designed to provide both operational delivery and strategic support to strengthen the Home Office's debt management approach, improve recovery outcomes, ensure compliance, and promote the fair treatment of individuals.

About the supplier

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Call-offs and awards published under the same process (for example a framework or dynamic purchasing system).

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