Open competition
Open procedure: the contract was advertised and any supplier could submit a bid.
Key facts
- Buyer
- The Borough Council of Calderdale · Regional or local authority
- Supplier
- Citizens Advice Calderdale SME
- Value
- £1,475,000
- Procedure
- Open procedure
- Sector
- Public administration & defence services · Administration, defence and social security services (CPV 75000000)
- Region
- Yorkshire and the Humber
- Official notice
- 000570-2024 on Find a Tender
- Timeline
-
- Contract date21 Nov 2023
- Published8 Jan 2024Published 48 days after the contract date
Description
The Council is commissioning advice and information services for people in Calderdale, offering a general advice service which is accessible to all, alongside targeted, specialist services delivered to communities of place and communities of interest who have particularly high needs for advice and information. The Service must allow access to advice and information across the main areas of civil law covered by the Advice Services Alliance both at Advice and Advice with Casework levels: 1. Consumer/General contract 2. Welfare Benefits 3. Debt 4. Employment 5. Health and Community Care 6. Housing 7. Immigration/Nationality The Provider must deliver a responsive, contemporary service which is able to adapt to reflect the changing needs of particular groups due to any legislative / benefit entitlement changes and demographic trends.
About the supplier
Citizens Advice Calderdale: every public contract they have won.