Competition with a shortlist
Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.
Key facts
- Buyer
- Transport for London · Body governed by public law
- Supplier
- Serco Limited
- Value
- £277,900,000
- Procedure
- Competitive dialogue
- Sector
- Vehicles & transport equipment · Transport equipment and auxiliary products to transportation (CPV 34000000)
- Region
- London
- Official notice
- 002070-2026 on Find a Tender
- Timeline
-
- Contract date9 Dec 2025
- Published9 Jan 2026Published 31 days after the contract date
Description
The London Cycle Hire Scheme (currently known as "Santander Cycles") was established in 2010 and covers 13 London boroughs with 819 docking stations, 21,500 docking points and 12,237 bikes, including 2,000 e-bikes. The procured contract is for the supply, operation (including redistribution) and maintenance of mechanical bicycles and e-bicycles and associated on-street docking stations. The contract also includes the development, delivery and maintenance of all systems (including IT) necessary to operate the London Cycle Hire Scheme, customer-facing systems (including payment and the mobile app), and interfaces with TfL systems. A key objective of the contract is an improvement to the customer offering across all customer interfaces, particularly via digital platforms, as well as the provision of an on-street asset (bicycle docking station) refresh/replacement programme including on-street in-dock charging for e-bicycles. Transport for London has procured a single supplier for the fol…
About the supplier
Serco Limited: every public contract they have won, plus their Companies House record (company 00242246).