Contract award · 15 Jan 2021

Digital Outcomes and Specialists 5: Digital Outcomes

The Minister for the Cabinet Office acting through Crown Commercial Service (CCS) awarded “Digital Outcomes and Specialists 5: Digital Outcomes” to Browser London Limited, Xonetic Limited, Super User Studio Limited for £740m on 15 Jan 2021.

IT servicesNorth West

Open competition

Open procedure: the contract was advertised and any supplier could submit a bid.

Key facts

Buyer
The Minister for the Cabinet Office acting through Crown Commercial Service (CCS) · Ministry or any other national or federal authority, including their regional or local subdivisions
Value
£740,000,000 across 4 lots
Procedure
Open procedure
Sector
IT services · IT services: consulting, software development, Internet and support (CPV 72000000)
Timeline
  1. Contract date15 Jan 2021
  2. Published8 Feb 2021Published 24 days after the contract date

Description

The successful suppliers for Digital outcomes suppliers will help research, test, design, build, release, iterate, support or retire a digital service. Digital outcomes suppliers will — comply with the technology code of practice (https://www.gov.uk/servicemanual/technology/code-of-practice.html), — work according to the government service design manual (https://www.gov.uk/service-manual), — understand what it means to work on one of thediscovery, alpha, beta, live or retirement phases outlined in the government service design manual(https://www.gov.uk/service-manual). Examples of recent digital outcomes include: — a discovery phase to create an information systems vision for the business functions of an NHS department, — development of online resources to support medieval history teaching in secondary schools, — the build of an online, front-end billing application to replace a paper-based system for Ministry of Justice. —Services will be exclusively delivered by the supplier personnel (where supplier personnel is defined as employees or subcontractors). —Any supplier who provide services through an agency model are aware that other CCS agreements are available to offer services as an agency. Digital outcomes suppliers will provide at least one of the following: performance analysis and data security service delivery software development support and operations testing and auditing user experience and design user research Additional information: Initial 12 months with an optional 12 month extension

Lots in this award

LotSupplierValue
Digital Outcomes and Specialists 5: Digital OutcomesBrowser London Limited£140m
Digital Outcomes and Specialists 5: Digital Specialist’sXonetic Limited£575m
Digital Outcomes and Specialists 5: User Research StudiosSuper User Studio Limited£5m
Digital Outcomes and Specialists 5: User Research ParticipantsUsers Needs Ltd£20m

About the suppliers

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