Open competition
Open procedure: the contract was advertised and any supplier could submit a bid.
Key facts
- Buyer
- The Minister for the Cabinet Office acting through Crown Commercial Service (CCS) · Ministry or any other national or federal authority, including their regional or local subdivisions
- Value
- £740,000,000 across 4 lots
- Procedure
- Open procedure
- Sector
- IT services · IT services: consulting, software development, Internet and support (CPV 72000000)
- Region
- North West
- Official notice
- 002539-2021 on Find a Tender
- Timeline
-
- Contract date15 Jan 2021
- Published8 Feb 2021Published 24 days after the contract date
Description
The successful suppliers for Digital outcomes suppliers will help research, test, design, build, release, iterate, support or retire a digital service. Digital outcomes suppliers will — comply with the technology code of practice (https://www.gov.uk/servicemanual/technology/code-of-practice.html), — work according to the government service design manual (https://www.gov.uk/service-manual), — understand what it means to work on one of thediscovery, alpha, beta, live or retirement phases outlined in the government service design manual(https://www.gov.uk/service-manual). Examples of recent digital outcomes include: — a discovery phase to create an information systems vision for the business functions of an NHS department, — development of online resources to support medieval history teaching in secondary schools, — the build of an online, front-end billing application to replace a paper-based system for Ministry of Justice. —Services will be exclusively delivered by the supplier personnel (where supplier personnel is defined as employees or subcontractors). —Any supplier who provide services through an agency model are aware that other CCS agreements are available to offer services as an agency. Digital outcomes suppliers will provide at least one of the following: performance analysis and data security service delivery software development support and operations testing and auditing user experience and design user research Additional information: Initial 12 months with an optional 12 month extension
Lots in this award
| Lot | Supplier | Value |
|---|---|---|
| Digital Outcomes and Specialists 5: Digital Outcomes | Browser London Limited | £140m |
| Digital Outcomes and Specialists 5: Digital Specialist’s | Xonetic Limited | £575m |
| Digital Outcomes and Specialists 5: User Research Studios | Super User Studio Limited | £5m |
| Digital Outcomes and Specialists 5: User Research Participants | Users Needs Ltd | £20m |
About the suppliers
Browser London Limited: every public contract they have won, plus their Companies House record (company 06681071).
Xonetic Limited: every public contract they have won, plus their Companies House record (company 02926318).
Super User Studio Limited: every public contract they have won, plus their Companies House record (company 06717922).
Users Needs Ltd: every public contract they have won, plus their Companies House record (company 11509382).