Contract award · 21 Oct 2025

Mobile Hardware Device Refresh and provision of related Services.

XC Trains Limited awarded “Mobile Hardware Device Refresh and provision of related Services.” to Technology Recovery Group UK Limited for £1.62m.

Telecoms equipmentNorth East

Competition with a shortlist

Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.

Key facts

Value
£1,615,553
Procedure
Negotiated procedure with prior call for competition
Sector
Telecoms equipment · Mobile telephones (CPV 32250000)
Timeline
  1. Contract date21 Oct 2025
  2. Published15 Jan 2026Published 86 days after the contract date

Description

XC Trains Limited (XC) conducted a competitive tender under the Utilities Contracts Regulations 2016 for the purchase of mobile telephones and portable computer tablets together with associated accessories as a refresh/upgrade project for all devices currently used at XC Trains Limited. The tender included the requirement for the Supplier to develop and test XC Trains Limited device "Gold" build, the staging of the devices and the implementation and roll out services for the purchased hardware. Ongoing, the successful Supplier will be required to manage and maintain the devices and will be responsible for continued staging services and repair, replacement and beyond repair services. Approximate numbers of devices: • 1500 Android mobile telephones with 6.8 inch display • 800 computer tablets with 8 inch display • 150 computer tablets with 10 inch display • 20 iOS mobile telephones 6.3 inch display. Where an operating system has been specified this is a requirement due to interoperabili…

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