Contract award · 19 Jan 2026

RM6181 - Contract Award - Consumer Advise and Information Phoneline

DESNZ & DSIT Group Commercial awarded “Contract Award - Consumer Advise and Information Phoneline” to Hinduja Global Solutions UK Limited (HGS) for £1.37m.

No competitionPostal & telecoms services

Awarded without open competition

Awarded without open competition. The buyer went directly to one or a few suppliers instead of advertising the contract. Procurement rules allow this only in specific cases, such as extreme urgency, when only one supplier can do the work, or for call-offs from an existing framework.

What “without competition” means

Key facts

Buyer
DESNZ & DSIT Group Commercial · Ministry or any other national or federal authority, including their regional or local subdivisions
Value
£1,369,832.40
Procedure
Award procedure without prior publication of a call for competition
Sector
Postal & telecoms services · Postal and telecommunications services (CPV 64000000)
Timeline
  1. Contract date19 Jan 2026
  2. Published19 Jan 2026Published the same day

Description

Consumer and Advise services

About the supplier

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