Contract award · 4 Aug 2025

BHCC DH Digital Transformation Programme Consultancy 25/26

Brighton & Hove City Council awarded “BHCC DH Digital Transformation Programme Consultancy 25/26” to Reed Talent Solutions Limited for £637k on 4 Aug 2025.

IT servicesSouth East

Competition with a shortlist

Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.

Key facts

Buyer
Brighton & Hove City Council · Regional or local authority
Value
£637,365.96
Procedure
Call-off from a framework agreement
Sector
IT services · IT services: consulting, software development, Internet and support (CPV 72000000)
Timeline
  1. Contract date4 Aug 2025
  2. Published15 Sep 2025Published 42 days after the contract date

Description

Currently, customer information exists in multiple unconnected sources to differing levels of data quality. This results in a reduced holistic view of our customers, impairing their ability to provide efficient services and a good customer experience. It also gives a reduced ability to use analytics to determine how best to target services. By undergoing this Digital Program, Brighton and Hove City Council's high-level objectives are to achieve the following: • Services to be available online where possible and are easy to find. • Council information systems to be joined up appropriately to make it easier for customers. • The data and knowledge that the council collects will be used to understand and improve services for customers.

About the supplier

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