Contract award · 26 Mar 2026

Provision of Temporary Workers

Financial Ombudsman Service Limited awarded “Provision of Temporary Workers” to Reed Talent Solutions for £148m on 26 Mar 2026.

Business servicesLondon

Competition with a shortlist

Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.

Key facts

Buyer
Financial Ombudsman Service Limited · Body governed by public law
Value
£148,490,000
Procedure
Call-off from a framework agreement
Sector
Business services · Recruitment services (CPV 79600000)
Region
London
Timeline
  1. Contract date26 Mar 2026
  2. Published3 Aug 2026Published 130 days after the contract date

Description

The Financial Ombudsman Service has awarded a demand-led call-off contract under the Yorkshire Purchasing Organisation Managing Recruitment and Resourcing Framework 1140, Lot 6 - General, for the provision of temporary workers. The contract is for a duration of four years and will support the sourcing, supply and management of temporary workers as and when required to meet the organisation's changing resourcing needs. Services may include recruitment, placement, management information, compliance and contract management support, with volumes dependent on operational demand. Additional information: Description of the Procurement Core temporary worker services: The awarded contract provides access to a flexible contingent workforce to support the Financial Ombudsman Service's ability to respond to fluctuating case volumes, operational pressures and changing service requirements. The core services cover the provision of temporary workers across investigative, operational and related supp…

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