Contract award · 5 Feb 2026

SMS Services for General Practices (NHS West Yorkshire Integrated Care Board)

NHS West Yorkshire Integrated Care Board awarded “SMS Services for General…” to British Telecommunications Public Limited Company for £2.1m.

No competitionPostal & telecoms servicesYorkshire and the Humber

Awarded without open competition

Awarded without open competition. The buyer went directly to one or a few suppliers instead of advertising the contract. Procurement rules allow this only in specific cases, such as extreme urgency, when only one supplier can do the work, or for call-offs from an existing framework.

What “without competition” means

Key facts

Buyer
NHS West Yorkshire Integrated Care Board · Body governed by public law
Value
£2,103,408
Procedure
Award procedure without prior publication of a call for competition
Sector
Postal & telecoms services · Short Message Service (SMS) services (CPV 64212100)
Timeline
  1. Contract date5 Feb 2026
  2. Published5 Feb 2026Published the same day

Description

The provision of SMS (text) messaging services for GP practices is a Core / Mandatory Requirement under the NHS England GPIT Operating Model and forms part of the CCG/Practice agreement.<br/>These SMS services are critical for effective communication between practices and patients and will be deployed across all GP Practices within the WYICB footprint.<br/>Procured via a Framework call off. Additional information: Framework Used:<br/>Crown Commercial Service Framework<br/>Framework Reference: RM6116

About the supplier

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