Competition with a shortlist
Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.
Key facts
- Buyer
- Norfolk County Council · Regional or local authority
- Supplier
- GOSS Interactive Ltd SME
- Value
- £1,468,115
- Procedure
- Competitive dialogue
- Sector
- IT services · IT services: consulting, software development, Internet and support (CPV 72000000)
- Region
- East of England
- Official notice
- 010910-2023 on Find a Tender
- Timeline
-
- Contract date4 Apr 2023
- Published17 Apr 2023Published 13 days after the contract date
Description
The Council has awarded a contract for a SaaS solution to unify and simplify its customer experience platform, thereby reducing the need for interfaces and making it easier and more cost efficient to manage and develop. This contract includes a content management system and email marketing solution .The contract length is 5 years from 1 September 2024 ( go live) with the right to extend by a further 2 years plus a further 2 years plus a further 1 year. Additional information: The value of this contract stated in the notice is exclusive of VAT. The Council has the right to purchase additional professional services from the winning provider at the rates set in the tender.
About the supplier
GOSS Interactive Ltd: every public contract they have won, plus their Companies House record (company 03553908).