Contract award · 25 Aug 2026

Telephony services

Norfolk County Council awarded “Telephony services” to Trustmarque Solutions Limited for £256k on 25 Aug 2026.

Postal & telecoms servicesEast of England

Competition with a shortlist

Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.

Key facts

Buyer
Norfolk County Council · Regional or local authority
Value
£255,603.92
Procedure
Call-off from a framework agreement
Sector
Postal & telecoms services · Telecommunications services (CPV 64200000)
Timeline
  1. Contract date25 Aug 2026
  2. Published28 Aug 2026Published 3 days after the contract date

Description

The value of the contract above is for the initial two year period of the contract. The contract may be extended for an additional 3 years, for a total potential contract term of 5 years. On 19 November 2025, the Minister of State for Local Government and Homelessness made a written statement [UIN HCWS1071] saying that three proposals for unitary local government in Norfolk had been received - these could entail the creation of one, two or three unitary councils. The Minister announced a consultation exercise, which ended on 11 January 2026. The Minister stated that "once the consultations have concluded, the Government will assess the proposals against the criteria in the invitation and decide, subject to parliamentary approval, which, if any, proposals are to be implemented, with or without modification". The Government has confirmed that it is minded to create three unitary Councils, subject to parliamentary approval. On 4 December 2025, the Secretary of State for Local Government …

About the supplier

More from Norfolk County Council

All contracts

More won by Trustmarque Solutions Limited

All contracts

Recent postal & telecoms services contracts

Sector overview