Contract award · 2 May 2023

Reception and Support Services

Highlands and Islands Enterprise awarded “Reception and Support Services” to Key Facilities Management (UK) LTD for £557k on 2 May 2023.

Postal & telecoms servicesScotland

Open competition

Open procedure: the contract was advertised and any supplier could submit a bid.

Key facts

Buyer
Highlands and Islands Enterprise · Regional or local agency/office
Value
£556,897.36
Procedure
Open procedure
Sector
Postal & telecoms services · Telephone switchboard services (CPV 64214200)
Region
Scotland
Timeline
  1. Contract date2 May 2023
  2. Published2 May 2023Published the same day

Description

Different services will be required at each site as specified in the tender documentation. However, in summary these include: 1 - Reception and front desk services, including visitor management and support tasks 2 - Security support services 3 - Reception support services 4 - Tenant liaison and support (NEXUS) 5 - Health and safety 6 - Sustainability 7 - Contract management The initial 2 year budget currently available to deliver this service is between GBP 211 500 and GBP 282 000 (excluding VAT). Contracts will be managed and administrated by HIE for other parties including, for example UHI (who will not be entering in to direct contracts with suppliers). The contract will commence on 1st June 2023 for an initial period of 2 years to 31st May 2025, with HIE having the option to extend for a further two one year period or periods together not exceeding 2 years following the Initial Term, with the 4 year expiry date being 31st May 2027. See Tender documentation for full details. Additi…

About the supplier

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