Contract award · 11 Apr 2025

COV - Healthwatch Coventry Service and Independent Health Complaints Advocacy Service

Coventry City Council awarded “COV - Healthwatch Coventry Service and…” to Citizens Advice Mid Mercia for £533k. Awarded without open competition.

No competitionBusiness servicesWest Midlands

Value £533k

Awarded without open competition

Awarded without open competition. The buyer went directly to one or a few suppliers instead of advertising the contract. Procurement rules allow this only in specific cases, such as extreme urgency, when only one supplier can do the work, or for call-offs from an existing framework.

What “without competition” means

Key facts

Buyer
Coventry City Council · Regional or local authority
Value
£532,921
Procedure
Award procedure without prior publication of a call for competition
Sector
Business services · Investigation services (CPV 79720000)
Timeline
  1. Contract date11 Apr 2025
  2. Published11 Apr 2025Published the same day

Description

Provision of the Healthwatch Coventry Service and Independent Health Complaints Advocacy Service (IHCAS). The Provider shall deliver the Healthwatch Coventry Service and be responsible for providing the Independent Health Complaints Advocacy Service on behalf of Coventry City Council. Although Healthwatch Coventry Service and IHCAS are separate services, the Council requires a single organisation to provide both independent services in order to meet statutory duties and requirements.

About the supplier

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