Contract award · 6 Nov 2025

BNSSG ICB - Bristol Mind: Mindline

NHS Bristol North Somerset and South Gloucestershire Integrated Care Board awarded “BNSSG ICB - Bristol Mind: Mindline” to Bristol Mind for £254k.

No competitionHealth & social careSouth West

Awarded without open competition

Awarded without open competition. The buyer went directly to one or a few suppliers instead of advertising the contract. Procurement rules allow this only in specific cases, such as extreme urgency, when only one supplier can do the work, or for call-offs from an existing framework.

What “without competition” means

Key facts

Supplier
Bristol Mind SME
Value
£253,836
Procedure
Award procedure without prior publication of a call for competition
Sector
Health & social care · Health services (CPV 85100000)
Timeline
  1. Contract date6 Nov 2025
  2. Published2 Mar 2026Published 116 days after the contract date

Description

NHS Bristol, South Gloucestershire and North Somerset ICB are using this notice as an intention to award notice. Direct Award C has been used for the award of this contract. The existing provider is satisfying the original contract and will likely satisfy the proposed new contract. The services provided are the service specification are not changing considerably. Bristol Mind, Mindline service. Telephone based emotional support service provided across Bristol, North Somerset and South Gloucestershire to individuals aged 18+. Staffed by trained volunteers and a paid Mindline Co-ordinator role, the line is open between 7-11pm from Wednesday to Sunday. Calls last for up to 30 minutes. NHS Bristol, South Gloucestershire and North Somerset ICB intent to award this contract to an existing provider following Direct Award Process C. The contract has been awarded for the period 01/04/2026 - 31/03/2029 This procurement has been carried out by NHS South, Central and West Commissioning Support Un…

About the supplier

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