Contract award · 28 Jun 2023

BBC - Business Process Outsourcing

The British Broadcasting Corporation (BBC) awarded “BBC - Business Process Outsourcing” to Tata Consultancy Services Limited for £170m on 28 Jun 2023.

Public administration & defence servicesLondon

Competition with a shortlist

Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.

Key facts

Buyer
The British Broadcasting Corporation (BBC) · Body governed by public law
Value
£170,000,000
Procedure
Competitive procedure with negotiation
Sector
Public administration & defence services · Administration services (CPV 75100000)
Region
London
Timeline
  1. Contract date28 Jun 2023
  2. Published20 Jul 2023Published 22 days after the contract date

Description

The tender for BPO (Business Process Outsourcing), Payroll and AMS (Application Management Services) services is being published in the year that the BBC celebrates its centenary, and our mission remains vital – to serve all audiences through impartial, high-quality and distinctive output and services which inform, educate and entertain. This contract will allow the BBC to access specialist outsourced services which aligns to our ambitions of being a simpler and leaner organisation that can focus on its audiences. The BBC is acting on behalf of the BBC Group including the commercial subsidiaries within BBC Commercial Holdings Limited. The scope of the services in this tender are largely in line with the BBC’s current outsource contract (that is due to end in June 2024): Business Process Outsourcing - outsourced activities across Finance, Purchase to Pay, Order to Cash, Contingent Workers, Expenses and Advances, Artist & Contributors and the Payments & Treasury function. Payroll – prov…

About the supplier

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