Contract award · 16 Mar 2026

Back Office Telephony Replacement

Greater Manchester Combined Authority awarded “Back Office Telephony Replacement” to FourNet Technologies Ltd for £320k. Awarded without open competition.

No competitionIT servicesNorth West

Awarded without open competition

Awarded without open competition. The buyer went directly to one or a few suppliers instead of advertising the contract. Procurement rules allow this only in specific cases, such as extreme urgency, when only one supplier can do the work, or for call-offs from an existing framework.

What “without competition” means

Key facts

Buyer
Greater Manchester Combined Authority · Regional or local authority
Value
£320,000
Procedure
Award procedure without prior publication of a call for competition
Sector
IT services · IT services: consulting, software development, Internet and support (CPV 72000000)
Timeline
  1. Contract date16 Mar 2026
  2. Published18 Mar 2026Published 2 days after the contract date

Description

The award of this contract follows a Further Competition exercise issued via the CCS RM6116 Network Services 3 Framework RM6116 Lot 4b under the Public Contracts Regulation 2015 as amended by the Public Procurement (Amendment etc.) (EU Exit) Regulations 2020. The Authority required a service provider to move the telephony system away from the exiting unsupported system, which currently poses the risk of potential failure and subsequently could introduce unrecoverable force wide outage with significant operational impact to the back-office estate.

About the supplier

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