Contract award · 26 Feb 2026

East and West Suffolk Community Wellbeing and Crisis Hubs

NHS Suffolk and North East Essex Integrated Care Board awarded “East and West Suffolk Community Wellbeing and Crisis Hubs” to Suffolk Mind for £414k.

No competitionHealth & social careEast of England

Awarded without open competition

Awarded without open competition. The buyer went directly to one or a few suppliers instead of advertising the contract. Procurement rules allow this only in specific cases, such as extreme urgency, when only one supplier can do the work, or for call-offs from an existing framework.

What “without competition” means

Key facts

Buyer
NHS Suffolk and North East Essex Integrated Care Board · Body governed by public law
Supplier
Suffolk Mind SME
Value
£413,866
Procedure
Award procedure without prior publication of a call for competition
Sector
Health & social care · Health and social work services (CPV 85000000)
Timeline
  1. Contract date26 Feb 2026
  2. Published25 Mar 2026Published 27 days after the contract date

Description

Suffolk Daytime Wellbeing Hub and Evening Safe Haven Aims and objectives of service • Establish a Daytime Wellbeing Hub and Evening Safe Haven model that sits at the heart of the community and operates a safe and friendly environment. There will be very limited evidence of an association with statutory services and as such the environment, and everything associated with it, shall be psychologically informed - in line with Psychologically Informed Environment (PIE) principles and following the THRIVE model.1 However, the prospective provider to clearly define the clinical links with the statutory provider. • Offer day-time support for a range of mental health problems and for episodes of mental distress, to be based in a static facility, providing advice and information. • Offer an evening support for people who are in crisis (self-defined) and an alternative to admission to statutory services. • Use a social navigation and enabling approach, to empower people to stay well in their com…

About the supplier

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