Contract award · 20 Feb 2026

NHS Bristol, North Somerset, South Gloucestershire ICB MSK13/22/getUBetter

NHS Bristol North Somerset and South Gloucestershire Integrated Care Board awarded “NHS Bristol, North Somerset, South…” to getUBetter for £207k.

No competitionHealth & social careSouth West

Awarded without open competition

Awarded without open competition. The buyer went directly to one or a few suppliers instead of advertising the contract. Procurement rules allow this only in specific cases, such as extreme urgency, when only one supplier can do the work, or for call-offs from an existing framework.

What “without competition” means

Key facts

Supplier
getUBetter SME
Value
£206,692
Procedure
Award procedure without prior publication of a call for competition
Sector
Health & social care · Health services (CPV 85100000)
Timeline
  1. Contract date20 Feb 2026
  2. Published7 Apr 2026Published 46 days after the contract date

Description

NHS Bristol, North Somerset and South Gloucestershire ICB are using this notice as an intention to award notice. Direct Award C has been used for the award of this contract. The existing provider is satisfying the original contract and will likely satisfy the proposed new contract. The services provided are the service specification are not changing considerably. getUBetter's digital self-management platform has been available across primary, secondary and community care in BNSSG, supporting patients with all common MSK injuries and conditions. Patients can be and are directed to the app at many points during their MSK management pathway e.g. when seen in primary care, attending MSKi service, whilst on waiting list to attend MSK physiotherapy (links provided in waiting well letters) and during/post physiotherapy intervention. getUBetter is a class 1 medical device and DTAC certified. It complies with NHS Clinical safety and information governance standards. The getUBetter content is b…

About the supplier

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