Contract award · 9 Apr 2026

eSafe renewal SYP

South Yorkshire Mayoral Combined Authority awarded “eSafe renewal SYP” to Phoenix Software Limited for £45,238. Awarded without open competition.

No competitionSoftware & information systemsYorkshire and the Humber

Awarded without open competition

Awarded without open competition. The buyer went directly to one or a few suppliers instead of advertising the contract. Procurement rules allow this only in specific cases, such as extreme urgency, when only one supplier can do the work, or for call-offs from an existing framework.

What “without competition” means

Key facts

Buyer
South Yorkshire Mayoral Combined Authority · Body governed by public law
Value
£45,237.60
Procedure
Award procedure without prior publication of a call for competition
Sector
Software & information systems · Software package and information systems (CPV 48000000)
Timeline
  1. Contract date9 Apr 2026
  2. Published9 Apr 2026Published the same day

Description

In March 2021 SYP purchased ESafe online monitoring software for the first time, to allow the monitoring of 100 RSOs. This was through a grant from the Home Office but on the understanding from SYP that the organisation would be responsible for the costs in the future. SYP renewed and funded this process in 2022 and 2023 purchasing 80 and 100 licences respectively. Demand has increased in terms of the number of RSOs managed by SYP's ViSOR teams and the use of Esafe monitoring software has naturally increased as well. Upon renewal in 2025 it was agreed 110 licenses would be required, a further demand has been identified towards the end of 2025 and it is anticipated in 2026 more licenses will be needed and the number has been increased to 120. The supplier Smoothwall have advised that they always worked outside public sector frameworks, due to the fact that they are the only Supplier in the UK that provides this service and therefore no need for tendering exercises. However, a commercia…

About the supplier

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