Contract award · 13 Apr 2026

Digital Therapies call off

Norfolk and Suffolk NHS Foundation Trust awarded “Digital Therapies call off” to ICS Operations Limited t/a Xyla for £0. Awarded without open competition.

No competitionHealth & social careEast of England

Awarded without open competition

Awarded without open competition. The buyer went directly to one or a few suppliers instead of advertising the contract. Procurement rules allow this only in specific cases, such as extreme urgency, when only one supplier can do the work, or for call-offs from an existing framework.

What “without competition” means

Key facts

Buyer
Norfolk and Suffolk NHS Foundation Trust · Body governed by public law
Value
£0.01
Procedure
Award procedure without prior publication of a call for competition
Sector
Health & social care · Health services (CPV 85100000)
Timeline
  1. Contract date13 Apr 2026
  2. Published15 Apr 2026Published 2 days after the contract date

Description

The service provides a broad range of digitally enabled brief therapies at both Step 2 and Step 3 This notice is confirmation of an award having been made based on a framework agreement and without competition. It is a zero value contract, the amounts payable are as follows: Assessment £71.39 Guided Self Help £54.00 CBT £83.28 IPT £83.28 DIT £83.28 Counselling / CfD £83.28 EMDR / PTSD reliving £121.68 Clinical Psychology £98.00 Pre-Treatment Review £52.00 Services to be provided from 1st April 2026 to 31st March 2027. This is a new contract for an existing service. This is an existing provider.

About the supplier

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