Open competition
Open procedure: the contract was advertised and any supplier could submit a bid.
Key facts
- Buyer
- Karbon Homes · Body governed by public law
- Supplier
- Plentific Limited SME
- Value
- £2,116,782
- Procedure
- Open procedure
- Sector
- Software & information systems · Contact management software package (CPV 48333000)
- Region
- North East
- Official notice
- 039439-2025 on Find a Tender
- Timeline
-
- Contract date11 Jul 2025
- Published11 Jul 2025Published the same day
Description
One of Karbon’s 3 strategic aims is to deliver an excellent customer experience, and part of the focus here is to provide great digital choice to our customers. It’s essential that we make it easier, reliable and secure for our customers & that we enable more self-serve opportunities. Our customer portal (MyKarbon) is our primary self-serve route, and we’re committed to continue to enhance our digital services offering
About the supplier
Plentific Limited: every public contract they have won, plus their Companies House record (company 08275972).