Awarded without open competition
Awarded without open competition. The buyer went directly to one or a few suppliers instead of advertising the contract. Procurement rules allow this only in specific cases, such as extreme urgency, when only one supplier can do the work, or for call-offs from an existing framework.
Key facts
- Buyer
- Torbay Council · Regional or local authority
- Value
- Not published
- Procedure
- Award procedure without prior publication of a call for competition
- Sector
- Software & information systems · Customer Relation Management software package (CPV 48445000)
- Region
- South West
- Official notice
- 042107-2025 on Find a Tender
- Timeline
-
- Contract date4 Mar 2025
- Published22 Jul 2025Published 140 days after the contract date
Description
Purchase of a hosted case management for Adults Social Care, plus support with implementation, and data migration, and the ongoing licencing and maintenance of the system. This is a direct award, following the publication of a Voluntary ex ante transparency (VEAT) notice (reference: 2025/S 000-000406 on 07th January 2025, and subsequent internal approval to directly award the contract from Torbay Council's Cabinet. The system will be used by Torbay Council and Torbay and South Devon NHS Foundation Trust. With regards to the Award criteria, the contract was a direct award. In the absence of a competition, consideration was given to both quality of the awarded supplier's system solution, as covered within the VEAT, and price, in terms of achieving best value for the Council in using the same solution for Adults Social Care Case Management System provision, as it currently uses for its Children's provision.
About the supplier
Liquidlogic Limited trading as 'System C': every public contract they have won.