Contract award · 4 Mar 2025

Direct Award of Contract to provide an Adults Social Care Case Management System

Torbay Council awarded “Direct Award of Contract to provide an Adults Social Care Case…” to Liquidlogic Limited trading as 'System C' for £1.19m.

No competitionSoftware & information systemsSouth West

Awarded without open competition

Awarded without open competition. The buyer went directly to one or a few suppliers instead of advertising the contract. Procurement rules allow this only in specific cases, such as extreme urgency, when only one supplier can do the work, or for call-offs from an existing framework.

What “without competition” means

Key facts

Buyer
Torbay Council · Regional or local authority
Value
£1,193,585
Procedure
Direct award
Sector
Software & information systems · Contact management software package (CPV 48333000)
Timeline
  1. Contract date4 Mar 2025
  2. Published22 Jul 2025Published 140 days after the contract date

Description

Torbay Council has direct awarded a contract for provision of its new Adults Services' Case Management System (CMS), to the incumbent supplier of its Children's Services' System. This is a direct award, following the publication of a Voluntary ex ante transparency (VEAT) notice (reference: 2025/S 000-000406 on 07th January 2025, and subsequent internal approval to directly award the contract from Torbay Council's Cabinet. The system will be used by Torbay Council and Torbay and South Devon NHS Foundation Trust. Award is made on the grounds that the works, supplies or services can only be provided by a particular economic operator due to an absence of competition for technical reasons. The Council undertook a further competition from Lot 3c of CCS' RM3821 Data & Application Solutions Framework for a supplier for supply & ongoing maintenance of a children's social care CMS. It allowed for the contract to be modified to include future provision of an adult social care CMS, as the 2 syste…

About the supplier

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