Open competition
Open procedure: the contract was advertised and any supplier could submit a bid.
Key facts
- Buyer
- Ordnance Survey · Ministry or any other national or federal authority, including their regional or local subdivisions
- Supplier
- Kantar UK Limited
- Value
- £625,850
- Procedure
- Open procedure
- Sector
- Research & development · Research services (CPV 73110000)
- Region
- South East
- Official notice
- 043089-2025 on Find a Tender
- Timeline
-
- Contract date25 Jul 2025
- Published25 Jul 2025Published the same day
Description
Ordnance Survey Ltd (OS) is Britain’s mapping agency and is responsible for the surveying, production, maintenance and marketing of a wide range of geographic information, relied on by government, business and individuals. Further information on us can be found on our website http://www.os.uk. To help drive customer experience improvements on the customer moments that matter most, OS is seeking an innovative and technologically advanced supplier capable of providing a platform that can generate actionable insights about important aspects of the customer journey/experience.OS currently have a programme of transactional and relational surveys designed to capture key customer contact points and to understand our performance against our customer commitments of Value, Ease, Reliability and Quality. OS are seeking a supplier that can provide continuity of tracking for existing surveys whilst also providing ‘thought leadership’ to help progress and develop our programme of insight and reinvi…
About the supplier
Kantar UK Limited: every public contract they have won.