Awarded without open competition
Awarded without open competition. The buyer went directly to one or a few suppliers instead of advertising the contract. Procurement rules allow this only in specific cases, such as extreme urgency, when only one supplier can do the work, or for call-offs from an existing framework.
Key facts
- Buyer
- South Yorkshire Mayoral Combined Authority · Body governed by public law
- Supplier
- Insight Direct (UK) Ltd
- Value
- £128,664.33
- Procedure
- Award procedure without prior publication of a call for competition
- Sector
- Software & information systems · Industry specific software package (CPV 48100000)
- Region
- Yorkshire and the Humber
- Official notice
- 043383-2026 on Find a Tender
- Timeline
-
- Contract date30 Apr 2026
- Published12 May 2026Published 12 days after the contract date
Description
The implementation of "Agentforce Bobbi" Agentic AI, a transformative solution offering autonomous digital agents to provide 24/7 citizen support.
About the supplier
Insight Direct (UK) Ltd: every public contract they have won, plus their Companies House record (company 02579852).