Contract award · 26 May 2026

Customer Engagement Platform Creation

VIVID Housing Ltd awarded “Customer Engagement Platform Creation” to Granicus-Firmstep Ltd for £142k on 26 May 2026. Awarded without open competition.

No competitionIT servicesSouth East

Value £142k
WinnerGranicus-Firmstep Ltd SME

Awarded without open competition

Awarded without open competition. The buyer went directly to one or a few suppliers instead of advertising the contract. Procurement rules allow this only in specific cases, such as extreme urgency, when only one supplier can do the work, or for call-offs from an existing framework.

What “without competition” means

Key facts

Buyer
VIVID Housing Ltd · Body governed by public law
Value
£142,451
Procedure
Award procedure without prior publication of a call for competition
Sector
IT services · Customer Relation Management software development services (CPV 72212445)
Timeline
  1. Contract date26 May 2026
  2. Published27 May 2026Published 1 day after the contract date

Description

Creation of customer engagement platform and annual license fees for 3 years. Contract has been awarded via CCS G-Cloud 14 framework.

About the supplier

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