Contract award · 27 Mar 2026

CRM & Marketing Cloud Renewal

University of Portsmouth Higher Education Corporation awarded “CRM & Marketing Cloud Renewal” to Academia Ltd for £1.42m. Awarded without open competition.

No competitionSoftware & information systemsSouth East

Awarded without open competition

Awarded without open competition. The buyer went directly to one or a few suppliers instead of advertising the contract. Procurement rules allow this only in specific cases, such as extreme urgency, when only one supplier can do the work, or for call-offs from an existing framework.

What “without competition” means

Key facts

Buyer
University of Portsmouth Higher Education Corporation · Regional or local authority
Supplier
Academia Ltd
Value
£1,419,463.83
Procedure
Award procedure without prior publication of a call for competition
Sector
Software & information systems · Sales or marketing software package (CPV 48481000)
Timeline
  1. Contract date27 Mar 2026
  2. Published29 May 2026Published 63 days after the contract date

Description

Salesforce is the University's strategic core CRM and Marketing Cloud system which is a strategic platform for the University. The University has a requirement to renew our Salesforce CRM and Marketing Cloud contract for another three years. Covering CRM (Customer Community, Partner Community, Sales Cloud, Service Cloud) & Marketing Cloud (Audiences, Contacts Corporate edition, Business Units, Professional Contacts, SMS Messages and SSL Certificates)

About the supplier

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