Contract award · 19 Jun 2026

Microsoft Teams Direct Routing

UK Atomic Energy Authority awarded “Microsoft Teams Direct Routing” to Cinos Limited for £156k on 19 Jun 2026.

IT servicesSouth East

Value £156k
WinnerCinos Limited SME

Competition with a shortlist

Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.

Key facts

Buyer
UK Atomic Energy Authority · Body governed by public law
Supplier
Cinos Limited SME
Value
£155,999.33
Procedure
Restricted procedure
Sector
IT services · IT services: consulting, software development, Internet and support (CPV 72000000)
Timeline
  1. Contract date19 Jun 2026
  2. Published25 Jun 2026Published 6 days after the contract date

Description

• Design and delivery of Microsoft Teams Direct Routing via certified Session Border Controller (SBC). • Provision of SIP trunks/carrier services, numbering, and anti‑fraud protections. • Number porting, DDI management, and emergency calling configuration (999/112). • Integration of Spectralink IP‑DECT via SIP to Teams through the SBC. • Strategy and solution for analogue and lift lines (e.g., ATA/gateway or third‑party PSTN solutions). • QoS design (DSCP, bandwidth planning), testing, and monitoring (24×7). • Reporting/analytics – Teams CQD/portal plus provider portal for usage, minute pools, billing, and quality. • Security/compliance – ISO 27001, UK GDPR/DPA 2018, call encryption, audit logging. • Phased migration including pilot, user enablement, documentation, and knowledge transfer.

About the supplier

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