Contract award · 1 Jul 2026

Implementation of Amazon Connect Platform Licence

Royal Borough of Kensington & Chelsea awarded “Implementation of Amazon Connect Platform Licence” to PricewaterhouseCoopers LLP for £550k.

No competitionIT servicesLondon

Awarded without open competition

Awarded without open competition. The buyer went directly to one or a few suppliers instead of advertising the contract. Procurement rules allow this only in specific cases, such as extreme urgency, when only one supplier can do the work, or for call-offs from an existing framework.

What “without competition” means

Key facts

Buyer
Royal Borough of Kensington & Chelsea · Regional or local authority
Value
£550,000
Procedure
Award procedure without prior publication of a call for competition
Sector
IT services · Software implementation services (CPV 72263000)
Region
London
Timeline
  1. Contract date1 Jul 2026
  2. Published14 Jul 2026Published 13 days after the contract date

Description

The Royal Borough of Kensington & Chelsea (RBKC) has awarded a Service Contract to PricewaterhouseCoopers LLP for the implementation of Amazon Connect. The contract was procured via Direct Award under the G-Cloud 14 Lot 3 Framework .

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