Contract award · 28 Jul 2026

Non-Emergency Patient Transport Services (NEPTS) - Croydon Health Services

Croydon Health Services NHS Trust awarded “Non-Emergency Patient Transport Services (NEPTS) - Croydon Health…” to HATS Group Limited for £6.81m.

No competitionHealth & social careLondon

Value £6.81m
WinnerHATS Group Limited SME

Awarded without open competition

Awarded without open competition. The buyer went directly to one or a few suppliers instead of advertising the contract. Procurement rules allow this only in specific cases, such as extreme urgency, when only one supplier can do the work, or for call-offs from an existing framework.

What “without competition” means

Key facts

Buyer
Croydon Health Services NHS Trust · Body governed by public law
Supplier
HATS Group Limited SME
Value
£6,810,000
Procedure
Award procedure without prior publication of a call for competition
Sector
Health & social care · Ambulance services (CPV 85143000)
Region
London
Timeline
  1. Contract date28 Jul 2026
  2. Published29 Jul 2026Published 1 day after the contract date

Description

The contract provides Non-Emergency Patient Transport Services for eligible patients requiring transport to and from healthcare services.<br/><br/>The service includes outpatient transport, discharge transport, renal transport, bariatric transport, mental health transport, secure transport and high dependency transport.<br/><br/>Following assessment under the Health Care Services (Provider Selection Regime) Regulations 2023, the Authority determined that Direct Award Process C is the appropriate award process.

About the supplier

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