Contract award · 15 Jul 2026

Provision of Non-Emergency Patient Transport (NEPTS) for North West England

NHS Greater Manchester Integrated Care Board awarded “Provision of Non-Emergency Patient Transport…” to HATS Group Limited for £145m.

Health & social careEast Midlands

Open competition

Open procedure: the contract was advertised and any supplier could submit a bid.

Key facts

Buyer
NHS Greater Manchester Integrated Care Board · Body governed by public law
Supplier
HATS Group Limited SME
Value
£144,741,878
Procedure
Open procedure
Sector
Health & social care · Health services (CPV 85100000)
Timeline
  1. Contract date15 Jul 2026
  2. Published3 Aug 2026Published 19 days after the contract date

Description

This is an intention to award a contract under the competitive process. The scope of services will include: • Planned Patient Transport: Routine transport for outpatient appointments. • Unplanned Patient Transport: Transport for patient discharges and short-notice bookings. • Enhanced Priority Service Transport: Time-critical transport for patients attending haemodialysis or oncology treatments. Approximate lifetime value of the contract is £144,741,878 [Indexation] The service is expected to be provided from the Service Commencement date of 01 April 2027 to the expiry of the initial term on 31 March 2032. The Relevant Authority may extend the contract following the expiry of the initial term by a further three years to expire on 31 March 2035. This service replaces an existing service and will be provided by a new provider.

About the supplier

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