Who Won It

Contract award · 31 Oct 2025

AgentForce

The Police and Crime Commissioner for Humberside awarded “AgentForce” to Insight UK for £81,940 on 31 Oct 2025. Awarded without open competition.

No competitionIT servicesYorkshire and the Humber

BuyerThe Police and Crime Commissioner for Humberside
Value £81,940
WinnerInsight UK SME

Awarded without open competition

Awarded without open competition. The buyer went directly to one or a few suppliers instead of advertising the contract. Procurement rules allow this only in specific cases, such as extreme urgency, when only one supplier can do the work, or for call-offs from an existing framework.

What “without competition” means

Buyer
The Police and Crime Commissioner for Humberside · Body governed by public law
Supplier
Insight UK SME
Value
£81,940
Procedure
Negotiated without publication of a contract notice
Sector
IT services · Software programming and consultancy services (CPV 72200000)
Region
Yorkshire and the Humber
Official notice
071871-2025 on Find a Tender
Timeline
  1. Contract date31 Oct 2025
  2. Published7 Nov 2025Published 7 days after the contract date

Description

AgentForce is a secure, cloud-based policing solution built on Salesforce technology, designed to enhance operational efficiency and public engagement. Supports contact centre operations, case management, and victim support.

About the supplier

Other awards in the same procurement

Call-offs and awards published under the same process (for example a framework or dynamic purchasing system).

Date Contract Supplier Value
30 Jul 2025
Insight Direct (UK) Ltd —

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