Contract award · 30 Jul 2026

Emergency Communications Operation

The Police and Crime Commissioner for Leicestershire awarded “Emergency Communications Operation” to Virgin Media Business Limited for £2.6m.

No competitionInstallation servicesEast Midlands

Awarded without open competition

Awarded without open competition. The buyer went directly to one or a few suppliers instead of advertising the contract. Procurement rules allow this only in specific cases, such as extreme urgency, when only one supplier can do the work, or for call-offs from an existing framework.

What “without competition” means

Key facts

Buyer
The Police and Crime Commissioner for Leicestershire · Regional or local authority
Value
£2,600,000
Procedure
Award procedure without prior publication of a call for competition
Sector
Installation services · Installation services of communications equipment (CPV 51300000)
Timeline
  1. Contract date30 Jul 2026
  2. Published12 Aug 2026Published 13 days after the contract date

Description

The solution delivers a cloud-based voice, contact centre and recording capability aligned to the Force's strategic direction. It reduces reliance on ageing infrastructure, improves resilience, supports future requirements (including ESN and ICCS), and avoids further short-term expenditure on legacy systems.

About the supplier

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