Contract award · 30 Jul 2026

Emergency Communications Operation

Leicestershire Police awarded “Emergency Communications Operation” to Virgin Media Business Limited for £2.6m on 30 Jul 2026.

Installation servicesEast Midlands

Value £2.6m

Competition with a shortlist

Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.

Key facts

Buyer
Leicestershire Police · Body governed by public law
Value
£2,600,000
Procedure
Call-off from a framework agreement
Sector
Installation services · Installation services of communications equipment (CPV 51300000)
Timeline
  1. Contract date30 Jul 2026
  2. Published12 Aug 2026Published 13 days after the contract date

Description

The solution delivers a cloud-based voice, contact centre and recording capability aligned to the Force's strategic direction. It reduces reliance on ageing infrastructure, improves resilience, supports future requirements (including ESN and ICCS), and avoids further short-term expenditure on legacy systems.

About the supplier

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