Contract award · 19 Nov 2025

Flok Health AI MSK Clinic - Physiotherapy Services

Cambridgeshire Community Services NHS Trust awarded “Flok Health AI MSK Clinic - Physiotherapy Services” to Flok Health for £100k.

No competitionHealth & social careNorth East

Value £100k
WinnerFlok Health SME

Awarded without open competition

Awarded without open competition. The buyer went directly to one or a few suppliers instead of advertising the contract. Procurement rules allow this only in specific cases, such as extreme urgency, when only one supplier can do the work, or for call-offs from an existing framework.

What “without competition” means

Key facts

Buyer
Cambridgeshire Community Services NHS Trust · Body governed by public law
Supplier
Flok Health SME
Value
£100,000
Procedure
Award procedure without prior publication of a call for competition
Sector
Health & social care · Physiotherapy services (CPV 85142100)
Timeline
  1. Contract date19 Nov 2025
  2. Published26 Nov 2025Published 7 days after the contract date

Description

The Flok Health AI MSK Clinic service will be delivered to the above populations and areas, accepting patients from the Contract commencement date until 31st March 2026. The service will provide eligible patients from all sources (self referrals, new clinician referrals, and the existing waiting list) with a new end-to-end digital pathway for the assessment and treatment of low back pain and or sciatica. The aim of the service is that Flok Health will fully manage eligible patients on behalf of CCS, removing the need for CCS to manage these patients in the traditional pathway. This is expected to reduce waiting times and volumes for MSK physiotherapy services across the area.

About the supplier

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