Contract award · 2 Oct 2023

contract_15741 - Contact Centre for DBS

Home Office awarded “contract_15741 - Contact Centre for DBS” to HGS UK for £28m on 2 Oct 2023.

Business servicesNorth West

BuyerHome Office
Value £28m
WinnerHGS UK

Competition with a shortlist

Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.

Key facts

Buyer
Home Office · Ministry or any other national or federal authority, including their regional or local subdivisions
Supplier
HGS UK
Value
£28,000,000
Procedure
Call-off from a framework agreement
Sector
Business services · Call centre (CPV 79512000)
Timeline
  1. Contract date2 Oct 2023
  2. Published9 Jul 2025Published 646 days after the contract date

Description

Contact Centre for DBS

About the supplier

  • HGS UK: every public contract they have won.

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