Contract award · 5 Dec 2025

180892 DA01 Award of CRM replacement

Moray Council awarded “Award of CRM replacement” to Computacenter for £512k on 5 Dec 2025. Awarded without open competition.

No competitionSoftware & information systemsScotland

BuyerMoray Council
Value £512k
WinnerComputacenter SME

Awarded without open competition

Awarded without open competition. The buyer went directly to one or a few suppliers instead of advertising the contract. Procurement rules allow this only in specific cases, such as extreme urgency, when only one supplier can do the work, or for call-offs from an existing framework.

What “without competition” means

Key facts

Buyer
Moray Council · Regional or local authority
Supplier
Computacenter SME
Value
£511,938.92
Procedure
Award procedure without prior publication of a call for competition
Sector
Software & information systems · Software package and information systems (CPV 48000000)
Region
Scotland
Timeline
  1. Contract date5 Dec 2025
  2. Published15 Dec 2025Published 10 days after the contract date

Description

Call off from Scottish Procurement software value added reseller services framework (SP-21-034) for the supply of a CRM replacement system (Netcall)

About the supplier

Other awards in the same procurement

Call-offs and awards published under the same process (for example a framework or dynamic purchasing system).

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