Contract award · 5 Oct 2023

MyMCA UK Maritime Services Portal Development

MCA - Maritime and Coastguard Agency awarded “MyMCA UK Maritime Services Portal Development” to Cxpartners Limited for £245k on 5 Oct 2023.

IT servicesSouth East

Competition with a shortlist

Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.

Key facts

Value
£244,600
Procedure
Call-off from a framework agreement
Sector
IT services · Computer support and consultancy services (CPV 72600000)
Timeline
  1. Contract date5 Oct 2023
  2. Published8 Sep 2026Published 1069 days after the contract date

Description

This procurement will enable the MCA to carry out a discovery and alpha exercise to explore how Ship Owners/Operators and Third-Party Ship Personnel and Management Organisations carry out their business through the MyMCA Platform. To date, the concept of MyMCA has addressed the user needs for Seafarers and how they apply for their Certificate of Competency (CoC) as well as how Short Course Providers and MCA Approved doctors integrate with MyMCA as part of that process. This new work will explore how Ship Owners/Operators and Third-Party Ship/Personnel Management Organisations will carry out their business and may include processes such as survey booking/scheduling, viewing and managing ship/other certificates and online payment for services. During discovery work, detailed user research will be carried out to understand the pain points for customers (as well as internal users) as well as identifying manual process that can be brought online for the benefits of MCA and the customers. "…

About the supplier

More from MCA - Maritime and Coastguard Agency

All contracts

Recent IT services contracts

Sector overview