Who Won It

Contract award · 22 Jul 2025

Customer Services CRM System

Melton Borough Council awarded “Customer Services CRM System” to IEG4 for £258k on 22 Jul 2025. Awarded without open competition.

No competitionSoftware & information systemsEast Midlands

BuyerMelton Borough Council
Value £258k
WinnerIEG4

Awarded without open competition

Awarded without open competition. The buyer went directly to one or a few suppliers instead of advertising the contract. Procurement rules allow this only in specific cases, such as extreme urgency, when only one supplier can do the work, or for call-offs from an existing framework.

What “without competition” means

Buyer
Melton Borough Council · Regional or local authority
Supplier
IEG4
Value
£257,665
Procedure
Award procedure without prior publication of a call for competition
Sector
Software & information systems · Software package and information systems (CPV 48000000)
Region
East Midlands
Official notice
084985-2025 on Find a Tender
Timeline
  1. Contract date22 Jul 2025
  2. Published19 Dec 2025Published 150 days after the contract date

Description

Melton Borough Council direct awarded via the G Cloud 14 CCS framework the contract for creating and managing the CRM system for the authority.

About the supplier

More from Melton Borough Council

All contracts

More won by IEG4

All contracts

Recent software & information systems contracts

Sector overview