Awarded without open competition
Awarded without open competition. The buyer went directly to one or a few suppliers instead of advertising the contract. Procurement rules allow this only in specific cases, such as extreme urgency, when only one supplier can do the work, or for call-offs from an existing framework.
Key facts
- Buyer
- Luton Council · Regional or local authority
- Supplier
- Bartec Municipal Technologies SME
- Value
- £800,700
- Procedure
- Direct award
- Sector
- Software & information systems · Software package and information systems (CPV 48000000)
- Region
- East of England
- Official notice
- View on Contracts Finder
- Timeline
-
- Contract date12 Dec 2025
- Published22 Dec 2025Published 10 days after the contract date
Description
Procurement of a future ready product with abilities as set out in the specification below, which will provide a 'one stop shop' solution across Waste, Street Cleansing and Grounds Maintenance operations using high levels of self-serve solutions through customer portals, and API integrations with in house and third-party organisations to create automation. These solutions across all departments will be used to significantly reduce the high levels of manual burden across all workflows and service requests leading to a more effective workflow process and a far superior customer experience.
About the supplier
Bartec Municipal Technologies: every public contract they have won, plus their Companies House record (company 10625022).