Contract award · 26 Jan 2026

The Provision of The UKHSA Case & Incident Management System (CIMS) - delivery

UK Health Security Agency awarded “The Provision of The UKHSA Case & Incident Management System (CIMS)…” to Kainos Software Limited for £600k.

Community & personal servicesLondon

Value £600k

Competition with a shortlist

Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.

Key facts

Value
£600,000
Procedure
Call-off from a framework agreement
Sector
Community & personal services · Services furnished by professional organisations (CPV 98112000)
Region
London
Timeline
  1. Contract date26 Jan 2026
  2. Published18 Feb 2026Published 23 days after the contract date

Description

The UKHSA Case & Incident Management System (CIMS) is a core strategic capability that has been developed to Minimum Viable Product status. It has been rolled out to Health Protection teams across the regions of England to enable public health operational delivery. This system now needs rapid iteration to address current organisational delivery risks for users who need to be able to use this system seamlessly with current business processes, ensuring users are confident with the system from a usability, accessibility and data quality perspective. This means removing manual and offline workarounds and decommissioning tactical solutions which are in place to support an MVP.

About the supplier

More from UK Health Security Agency

All contracts

More won by Kainos Software Limited

All contracts

Recent community & personal services contracts

Sector overview