Contract award · 21 Oct 2026

Intensive and Assertive Outreach Service: Recovery and Outreach

Norfolk and Suffolk NHS Foundation Trust awarded “Intensive and Assertive Outreach Service…” to Together for Mental Wellbeing for £4.52m.

Health & social careEast of England

Open competition

Open procedure: the contract was advertised and any supplier could submit a bid.

Key facts

Buyer
Norfolk and Suffolk NHS Foundation Trust · Body governed by public law
Value
£4,524,000
Procedure
Open procedure
Sector
Health & social care · Health services (CPV 85100000)
Timeline
  1. Contract date21 Oct 2026
  2. Published2 Nov 2026Published 12 days after the contract date

Description

The aim of the procurement was to identify a sub-contractor that will play a critical role in enabling engagement, promoting recovery, and addressing the wider determinants of health, working as a fully integrated partner alongside NSFT clinical teams. The Sub-Contractor(s) contribution is central to achieving the core ambition of the service: No individual is excluded from care due to disengagement, complexity, or social circumstances. Assertive Engagement and Outreach The Sub-Contractor will: • Deliver proactive, persistent outreach, particularly where individuals are disengaged • Provide frequent contact, including daily visits in line with the care plan • Engage individuals in a variety of settings, including: - Their home - Community settings - Places where they feel safe - In-reaching into hospitals or prisons if required to establish engagement and promote continuity of care • Use creative and flexible engagement approaches, including: - Doorstep engagement - Accompaniment to a…

About the supplier

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