Contract award · 11 Aug 2025

DDaT24517 Acas Helpline replacement

UK Shared Business Services Limited awarded “Acas Helpline replacement” to VodaFone Limited for £2.08m on 11 Aug 2025.

Telecoms equipmentLondon

Competition with a shortlist

Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.

Key facts

Buyer
UK Shared Business Services Limited · Body governed by public law
Value
£2,080,463.47
Procedure
Call-off from a framework agreement
Sector
Telecoms equipment · Network system (CPV 32427000)
Region
London
Timeline
  1. Contract date11 Aug 2025
  2. Published20 Aug 2025Published 9 days after the contract date

Description

***Please note this is an award notice, not a call for competition*** Advisory, Conciliation and Arbitration Service had a requirement for the provision of contact centre system. This call-off contract has been sourced via a further competition under the CCS framework Network Service 3 RM6116.

About the supplier

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