Competition with a shortlist
Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.
Key facts
- Buyer
- Gedling Borough Council · Regional or local authority
- Supplier
- Forfront Ltd SME
- Value
- £31,350
- Procedure
- Call-off from a framework agreement
- Sector
- Software & information systems · Communication software package (CPV 48510000)
- Region
- East Midlands
- Official notice
- View on Contracts Finder
- Timeline
-
- Contract date21 Aug 2026
- Published28 Aug 2026Published 7 days after the contract date
Description
Contract awarded via G-Cloud 14 Framework (RM1557.14) The Services to be provided by the Supplier are: • Cloud digital communication platform (Lot 2: Cloud software): omnichannel email, SMS and WhatsApp campaigns, single send, split-test, date-driven and recurrent campaigns, drag and-drop Smart Editor with template/module library and Email Forensics preview. • Forms, preference centres, landing pages, microsites and articles; marketing automation (autoresponders automated series, workflow engine) and consultations for digital democracy; CRM with preferences, groups, filters, accounts, residents and custom fields. • Deliverability tooling with official gov.uk / nhs.uk / police.uk sending domains, DNS/authentications management and 24/7/365 monitoring; real-time analytics and custom reporting; REST API (Open API/Swagger) and standard intergrations (Microsoft 365, Zapier, LocalGovDrupal). Optional e-shot modules and services: Events module; additional domains; additional accounts (shared…
About the supplier
Forfront Ltd: every public contract they have won, plus their Companies House record (company 03643637).