Contract award · 15 May 2025

Provision of Independent Complaint Officers

Hull City Council awarded “Provision of Independent Complaint Officers” to Choices and Voices Care LTD, Coram Voice, RRC Ltd for £180k on 15 May 2025.

Health & social careYorkshire and the Humber

Value £180k
WinnersChoices and Voices Care LTD, Coram Voice SME +1 more

Open competition

Open procedure: the contract was advertised and any supplier could submit a bid.

Key facts

Buyer
Hull City Council · Regional or local authority
Value
£180,000
Procedure
Open procedure
Sector
Health & social care · Welfare services for children and young people (CPV 85311300)
Timeline
  1. Contract date15 May 2025
  2. Published29 May 2025Published 14 days after the contract date

Description

Hull City Council (The Authority) has awarded tenders from interested organisations to provide Independent Complaint Officers. The tender was completed as an open procedure consisting of a one stage process. The contract is anticipated to commence 1st September 2025 ending by 31st August 2029 with an option to extend for a period of 2 x 12 month periods. The Authority has estimated the value of the Services to be £60,000 per annum with the total contract value been £360,000.00.

About the suppliers

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