Competition with a shortlist
Competitive procedure with a selection stage: suppliers were shortlisted before being invited to bid.
Key facts
- Buyer
- Gateshead Council · Regional or local authority
- Supplier
- Capita Business Services ltd
- Value
- £408,197.65
- Procedure
- Call-off from a framework agreement
- Sector
- Software & information systems · Financial analysis and accounting software package (CPV 48440000)
- Region
- North East
- Official notice
- View on Contracts Finder
- Timeline
-
- Contract date19 Dec 2024
- Published23 Dec 2024Published 4 days after the contract date
Description
Support and hosting of the Payments and Income Management system (Pay360) with secure PCI Telephony which covers the following essential core systems currently operational within the Council: (1) A central income processing and repository module used to assist with validating, processing and storage of income. (2) Debit or credit card payments taken over the telephone, online and in-person. Telephone payments taken on Pay 360 integrate with the PCI Pal telephony solution included in this contract.
About the supplier
Capita Business Services ltd: every public contract they have won, plus their Companies House record (company 02299747).